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©2025 MakeTeamWork V.O.F | KvK: 82225842 | Amsterdam, Netherlands. 📞 Give us a call: +31 687 24 5001

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Human-First Operational Transformation

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Discovery project on how people work async
Discovery project on how people work async
Think-aloud testing for engagement strategy
Think-aloud testing for engagement strategy

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Some of our Research Projects

Krealo: Innovation Leadership for Start-ups CEOsKrealo: Innovation Leadership for Start-ups CEOs
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Krealo: Innovation Leadership for Start-ups CEOs
Miro: Enhancing the Website ConversionMiro: Enhancing the Website Conversion
Miro: Enhancing the Website Conversion
PGT: Building Innovation Capability Through Real-World ChallengesPGT: Building Innovation Capability Through Real-World Challenges
PGT: Building Innovation Capability Through Real-World Challenges
Billon: Driving Gaming Payment WalletsBillon: Driving Gaming Payment Wallets
Billon: Driving Gaming Payment Wallets
Buda Digital: Driving the Value for DNVBs Buda Digital: Driving the Value for DNVBs
Buda Digital: Driving the Value for DNVBs
Chipax: Scaling Innovation MindsetChipax:
Chipax: Scaling Innovation Mindset
Crystaliq: Continuous Innovation in Value Proposition (Towards the EXIT)Crystaliq: Continuous Innovation in Value Proposition (Towards the EXIT)
Crystaliq: Continuous Innovation in Value Proposition (Towards the EXIT)
Exact: Problem Solving with Design Thinking MethodsExact: Problem Solving with Design Thinking Methods
Exact: Problem Solving with Design Thinking Methods
Goldenline: Enhancing Value Proposition in the COVID TimesGoldenline: Enhancing Value Proposition in the COVID Times
Goldenline: Enhancing Value Proposition in the COVID Times
LMC: Product Adoption While Entering New MarketsLMC: Product Adoption While Entering New Markets
LMC: Product Adoption While Entering New Markets
LUMA Institute: Empowering Innovation worldwide with Human-Centred DesignLUMA Institute: Empowering Innovation worldwide with Human-Centred Design
LUMA Institute: Empowering Innovation worldwide with Human-Centred Design
Mercator Kolleg: Boosting Creativity & AgilityMercator Kolleg: Boosting Creativity & Agility
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Mercator Kolleg: Boosting Creativity & Agility
Miro Academy: Enhancing the Service with UX AuditMiro Academy: Enhancing the Service with UX Audit
Miro Academy: Enhancing the Service with UX Audit
Miro: Driving Discoverability of Apps & IntegrationsMiro: Driving Discoverability of Apps & Integrations
Miro: Driving Discoverability of Apps & Integrations
Miro: New Functionality DevelopmentMiro: New Functionality Development
Miro: New Functionality Development
Sportix: enhancing 360* experienceSportix: enhancing 360* experience
Sportix: enhancing 360* experience

Fueled by global collaboration

Our process, aimed at driving relevant insights and enabling fast experimentation, has been crafted in collaboration and learning with teams worldwide, including people from organisations such as Luma Institute, IDEO, Kantar and Hyper Island.

Redesign How You Work

We use human-centered design and facilitation — plus deep experience with cross-functional, cross-cultural teams — to help you navigate complexity and redesign how work happens.

Let’s talk
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Who we’ve helped work better together

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When teams are misaligned, systems break down.

When teams span functions, cultures, and locations, misalignment becomes the norm. We help teams pause, zoom out, and make sense of complexity — together.

  • Post-reorg confusion
  • Siloed processes and unclear ownership
  • Strategy that doesn’t land
  • Low trust, high complexity
  • Cross-functional friction
  • Multicultural teams struggling to align
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Designing Change Together

We guide teams through a co-created transformation using human-centered design to make sense of systems, align around what matters, and design better ways of working — across functions and cultures.

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Discover

We listen deeply — through interviews, shadowing, visual mapping, and facilitated dialogue — to uncover how work really happens and where it gets stuck.

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Define

Together, we synthesize what we’ve heard into shared insights and actionable challenges — making the invisible visible and identifying key areas for change.

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Develop

We co-create solutions — new processes, rituals, decision flows, roles, or team agreements — that better support how your people want (and need) to work.

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Deliver

We test, adapt, and help embed these solutions inside your organization — hand-in-hand with your teams, not in a deck. You own the change. We support it.

What changes with us

• Shared clarity on what’s blocking progress • Alignment across departments and roles • Solutions your people co-create and believe in • Tools and practices that scale across cultures • A new way of working — more visual, human, and effective

Your team won’t just move forward. They’ll work differently.

What our clients say

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MakeTeamWork brought deep understanding of business and cultural nuances, helping us collaborate across teams and regions. Every voice was heard — making our strategy not only innovative, but truly inclusive.

Bogdan Axinia

Managing Director @ eMAG Ventures

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The MakeTeamWork team brought clarity and innovation to our fast-paced, cross-functional ecosystem. In just six months, we co-designed two products that are transforming how DNVBs scale in Brazil using Shopify.

Ale Reganati Founder & CEO @ Buda Digital Brazil

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MakeTeamWork delivered fast, actionable insight — and integrated seamlessly with our product and research teams. Their ability to align multiple stakeholders made collaboration smooth and energizing. Anyone working with them couldn’t be in better hands!

Dalia El-Shimy Ex Head of UX Research @ Miro | Director of UX Research at Wise

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MakeTeamWork helped us align quickly across teams and move from insight to action with agility. In just six weeks, we explored challenges, validated insights with 10K users, and delivered 13 expert-led webinars.

Wioleta Deptula Product Owner @ Goldenline

We’ve helped teams from Brazil to the Baltics reimagine how they work

Sportix: enhancing 360* experienceSportix: enhancing 360* experience
Sportix: enhancing 360* experience
Innovation
Miro: New Functionality DevelopmentMiro: New Functionality Development
Miro: New Functionality Development
Innovation
LMC: Product Adoption While Entering New MarketsLMC: Product Adoption While Entering New Markets
LMC: Product Adoption While Entering New Markets
Innovation
View more projects
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If you’re facing challenges across departments, cultures, or leadership layers — we’d love to chat.

FAQ

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What types of teams do you typically work with?

We often support distributed, cross-functional, or multicultural teams — especially during transitions like restructuring, rebranding, or strategy shifts. Our strength lies in helping teams align when the context is complex and human.

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What’s the difference between what you do and traditional consulting?

We don’t write reports or hand you a solution. We guide your team through a co-creative journey, helping you understand what’s happening beneath the surface — and design better ways of working from the inside out.

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Do you run one-off workshops?

Sometimes — but most of our impact comes through ongoing engagements. We support clients over weeks or months to build clarity, alignment, and momentum that sticks.

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Can we bring you in for a leadership offsite or strategic planning session?

Yes! We love designing and facilitating sessions that bring leadership together to reflect, align, and plan with clarity and energy.

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Do you provide training too?

We do — especially when it’s part of helping your team adopt more human-centered, visual, and effective collaboration practices. We don’t do off-the-shelf training — everything is tailored to your context.

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Are your services fully remote?

We work both remotely and in-person, depending on your team’s setup and location. Our visual collaboration methods work beautifully across formats.