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Design Research

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Turning Insights into Impact

We help you build the right thing faster.

Let’s talk
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What we offer

Product Market Fit Acceleration

Market Research

Product Strategy & Roadmap Creation

Brand Innovation Research

Interim Head of Research & UX

Customer Insights Program Creation & Scaling

ICP (Ideal Customer Profile) Creation

Customer Journey Mapping

Continuous Discovery + Program Creation

Customer Segmentation (JTBD, Personas)

Employee Experience Research

UX/UI Audit

Actionable Insights, Not Just Reports

Looking for quick, collaborative insights into what your users, clients, or employees truly need? We’re here to uncover actionable insights and help you take impactful steps forward—no fluff, no long consulting reports, just clear direction.

Asynchronous Collaboration project with Miro
Asynchronous Collaboration project with Miro
Think-aloud testing for early-stage start-up
Think-aloud testing for early-stage start-up

What our clients say about us

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The MakeTeamWork team has an exceptional eye for innovation. In just six months, we co-designed two products that are transforming how DNVBs scale in Brazil using Shopify.

Ale Reganati Founder & CEO @ Buda Digital Brazil

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MakeTeamWork team delivered actionable research results to the Miro teams quite fast. They fit in perfectly with the product team, and all my partners loved working with them. Anyone working with them couldn’t be in better hands!

Dalia El-Shimy Ex Head of UX Research @ Miro | Director of UX Research at Wise

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MakeTeamWork excels in rapid research and agile project management. In six weeks, we explored challenges, validated insights with 10K users, and delivered 13 expert-led webinars!

Wioleta Deptula Product Owner @ Goldenline

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MakeTeamWork has a deep understanding of business and cultural nuances, connecting with people across cultures, ensuring every voice is heard. This made our strategies innovative and culturally sensitive.

Bogdan Axinia

Managing Director @ eMAG Ventures

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How we can help

Some of the objectives we helped with Human-Experience Research:

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Enhancing Employee Experience (EVP)
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Improving Website/App Performance
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Launching & Relaunching a Brand
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Designing & Redesigning a Service
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Finding/Enhancing Product-Market Fit

Some of our Research Projects

Miro: New Functionality DevelopmentMiro: New Functionality Development
Miro: New Functionality Development
Innovation
LMC: Product Adoption While Entering New MarketsLMC: Product Adoption While Entering New Markets
LMC: Product Adoption While Entering New Markets
Innovation
Sportix: Enabling Coherent Customer Experience During Rapid Scale-UpSportix: Enabling Coherent Customer Experience During Rapid Scale-Up
Sportix: Enabling Coherent Customer Experience During Rapid Scale-Up
applied innovation
View more projects

Examples of Questions we help you answer

  • What unmet needs should I be solving for customers?
  • How are customer needs evolving, and how should we adapt?
  • How can we be more customer-centric in everything we do?
  • How can we accelerate product-market fit?
  • What are new customer segments or untapped markets we should target?
  • Why do some customers churn or fail to adopt our offerings?

...and many more.

We are seasoned, fast & extremely collaborative

We focus on driving business growth through our expertise in applied customer experience research. Our quick, reliable insights enable you to make the right decisions faster and with confidence.

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Let’s talk?

FAQ

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What is UX research, and why is it crucial for product/service development?
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What are the main design research methods used in 2025?
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What is the role of early prototyping?
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